Apr 20, 2021 / 02:00PM GMT
Operator
Good morning, and welcome to KeyCorp's First Quarter 2021 Earnings Call. As a reminder, this conference call is being recorded. I'd now like to turn the conference over to the Chairman and CEO, Chris Gorman. Please go ahead.
Christopher Marrott Gorman - KeyCorp - Chairman, President & CEO
Thank you for joining us for KeyCorp's First Quarter 2021 Earnings Conference Call. Joining me on the call today are Don Kimble, our Chief Financial Officer; and Mark Midkiff, our Chief Risk Officer.
On Slide 2, you will find our statement on forward-looking disclosures and non-GAAP financial measures. It covers our presentation materials and comments as well as the question-and-answer segment of our call.
I'm now turning to Slide 3. Our first quarter was a strong start to the year as we executed our strategy and delivered positive operating leverage relative to the year-ago period. We continued to grow the number of clients across our franchise. In the first quarter, we experienced the strongest growth in consumer households in 5 years. Additionally, we
Q1 2021 KeyCorp Earnings Call Transcript
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