Full Year 2020 Marshalls PLC Earnings Call Transcript
Okay, good morning, ladies and gentlemen. And I'd like to welcome you to Marshalls' 2020 results.
What I plan to do today is I'll go through the highlights. I'll then hand over to Jack, who is going to talk you through the financial performance. And then we'll come back to really the critical part of obviously the market, talk about our business strategy and give you an update in the various different areas. I'd like to update you on what we're doing on ESG. And at the end, there'll be an opportunity online for you to ask whatever questions you'd like.
Obviously, 2020 was a very difficult year. Sales were down some GBP 70 million, about 13%. And as like many companies, obviously, you have to try and survive the effects of COVID. That had a big impact in terms of our profitability, with the profit dropping from some GBP 70 million to some GBP 22.5 million. So that obviously flowed through the business, and Jack will go through the details of that later.
And I think the important thing, as a business, we went through
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