Jun 01, 2022 / 03:00PM GMT
Matthew Derek O'Connor - Deutsche Bank AG, Research Division - MD in Equity Research
Okay. We're ready to get started. Up next is Bank of America. And with us today is Holly O'Neill, President of Retail Banking, and a member of the executive management team. Just to frame, retail banking serves about 30 million U.S. mass market customers, full range of products and services throughout both digital and obviously, the branch network. In her last role, Holly was client care executive responsible for call centers that, obviously, handled tons of incoming calls and resolutions for the full roughly 70 million consumer and small business. This is going to be a fireside chat format. So Holly, welcome. Thanks for joining.
Questions and Answers:
Matthew Derek O'Connor - Deutsche Bank AG, Research Division - MD in Equity ResearchAnd I just wanted to start to put your business in perspective. If you could frame of the consumer deposits and loans at Bank of America on the consumer side, how much is mass market because it's obviously