Salesforce Inc at Barclays Software Bus Tour (Virtual) Transcript

Jun 13, 2022 / 07:00PM GMT
Unidentified Analyst -

Hey, welcome to our next session. I'm really happy to have Bill Patterson from Salesforce on. Bill, thanks for joining us. Maybe for those of us that haven't met you before or in this format, just maybe talk a little bit about you and your role and then we'll just kind of take it from there.

Bill Patterson - Salesforce, Inc. - Executive VP & GM of Service Cloud

Wonderful. First off, thank you for having me today. Nice to meet you all. I'm Bill Patterson. I'm the Executive Vice President, General Manager of CRM Applications here at Salesforce. In my purview, I have direct responsibility for the cloud that you may have heard of called Sales Cloud, Service Cloud. And I'm also responsible for some of our focus on customer success with those clouds as well as sort of the innovation strategy that we have behind them. So in many ways, I'm here to kind of share a lot of perspective that we've seen around the success of those offerings, but also here for you, whatever questions you have for us today. So thanks for having me.

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