Nov 13, 2019 / 05:55PM GMT
Albert J. William Rice - Crédit Suisse AG - Research Division - Research Analyst
I'm A.J. Rice, the healthcare services analyst at Crédit Suisse. And next up in this room is Anthem. We have Felicia Norwood, Executive Vice President and President of Government Business Division. We have Chris Rigg, the Vice President of Investor Relations and Corporate Finance; and we have Patrick Blair, Senior Vice President for the Commercial Business segment.
Questions and Answers:
Albert J. William Rice - Crédit Suisse AG - Research Division - Research AnalystMaybe for Felicia and Patrick, I've been starting these conversations off about coming into the year, you had one set of expectations, we're 11 months in, if you think what's sort of played out as you expected? Have there has been any things that have been positive surprises, areas of challenge? Maybe I'll give each one of you a chance to comment on that, if you don't mind.
Felicia Farr Norwood - Anthem, Inc. - Executive VP &