May 17, 2022 / 08:00PM GMT
Brian Robert Meredith - UBS Investment Bank, Research Division - MD, Financials Research Sector Head & Global Insurance Strategist
Good afternoon, everybody, and thank you for joining us here for the personal auto insurance symposium here with UBS. I'm Brian Meredith. I am the insurance analyst, and it is my great pleasure to have our next fireside chat here with Kemper. We've got Joe Lacher, who's the President and CEO; and Jim McKinney, who is the Chief Financial Officer, to talk about all the stuff going on at Kemper in the personal auto insurance market. We've gone through a lot of stuff today, but I'm sure we've got a lot more to learn here.
Questions and Answers:
Brian Robert Meredith - UBS Investment Bank, Research Division - MD, Financials Research Sector Head & Global Insurance StrategistSo Joe, let's start off this way, you guys had 11-point sequential improvement in your specialty auto underlying loss ratios in the first quarter, massive amount, right? Maybe you can talk a little bit about how that -- how you got there? I mean what was