Feb 03, 2022 / 09:00AM GMT
Matti Ahokas - Nordea Bank Abp - Head of IR
Good morning, ladies and gentlemen, and welcome to Nordea's Fourth Quarter and Full Year 2021 Results Presentation. Here in Helsinki, we have our group CEO, Frank Vang-Jensen; our group CFO, Ian Smith; and my name is Matti Ahokas from Investor Relations. As usual, we'll start with a presentation by Frank, and after that you will have the opportunity to ask questions. In order to ask a question, please remember to dial into the teleconference.
With that, I leave the word to you, Frank. Please go ahead.
Frank Vang-Jensen - Nordea Bank Abp - President & Group CEO
Thank you, Matti, and good morning. Today, we have published our fourth quarter and full-year results. But before going into the actual results, I would like to take us back to October 2019. That situation was not satisfactory for Nordea at that time. Customers were not satisfied, and our financial performance was clearly lagging behind our ambitions and behind our peers. We had a return on equity of 8.4% and a cost-to-income ratio
Q4 2021 Nordea Bank Abp Earnings Call Transcript
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