May 06, 2020 / 08:00AM GMT
Operator
Ladies and gentlemen, welcome to the Direct Line Group Q1 Trading Update Call. My name is Felicia, and I'll be coordinating your call today. (Operator Instructions)
I will now hand over to your host today Penny James to begin. Penny, please go ahead.
Penelope Jane James - Direct Line Insurance Group plc - CEO & Executive Director
Thanks, Felicia. Good morning, everyone. Thanks to all of you for joining us today from wherever you are in lockdown. I hope that you and your loved ones are all keeping safe and well.
Our plan for this morning is just for Tim and I to spend around 15 minutes or so talking you through the trading results for the first quarter and what we've done as a business to navigate through these uncertain times for all of our stakeholders. And then we'll open up for questions, which Felicia, our call moderator, will juggle.
So just a summary to start off with then. Q1 was really characterized by real momentum in the business, both in terms of trading performance and in terms of the delivery of the strategic
Q1 2020 Direct Line Insurance Group PLC Trading Statement Call Transcript
May 06, 2020
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