Goldman Sachs is reportedly facing a significant financial penalty from the U.S. Consumer Financial Protection Bureau (CFPB). The expected fine, which may amount to tens of millions of dollars, stems from the mishandling of complaints related to the Apple Card and other credit card services.
The enforcement action follows an investigation into Goldman's customer service operations, particularly its procedures for handling fraud and refunds. The focus is on its credit card partnership with Apple. The details of the penalty are still being finalized, but the total sum, including customer compensation, is expected to surpass $50 million.
