Q3 2024 Marriott Vacations Worldwide Corp Earnings Call Transcript

Nov 07, 2024 / 01:30PM GMT
John Geller - Marriott Vacations Worldwide Corp - President, Chief Executive Officer, Director

(technical difficulty) Is our focus on enhancing the customer experience and growing the top and bottom lines. Technology is a key enabler. And the reality is that with most of our businesses, 40 years old, we need to ensure that our infrastructure and digital tools keep pace and support our ability to capitalize on the appeal of our iconic brands. While we still have work to do, we've made good progress over the past five years.

While the macroeconomic environment remains dynamic. We believe many of the major headwinds that have impacted our performance are behind us 15 months after the devastating Maui wildfires, all of our resorts are open. Our sales team is appropriately staffed, occupancy is running above 90% and I'm confident that our business there will fully recover within a few years, if not sooner.

Similarly, we've had to navigate through the pressures of interest of rising interest rates and higher inflation. Despite that, we are proud to have kept maintenance fee increases for our

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