OpenAI reported a significant service outage, affecting its ChatGPT and Sora AI models. The disruption was attributed to a "power issue" at a Microsoft data center, which primarily impacted users in North America. OpenAI began investigating the problem and confirmed high error rates in its services. Efforts to resolve the issue were ongoing, with partial restoration reported later.
This incident marks the second outage for OpenAI's services this month, following a previous disruption. Microsoft, OpenAI's exclusive cloud service provider, is actively investigating the data center issue.