Aviva PLC Capital Markets Day Transcript
Good morning, everybody. I am delighted to welcome you to Aviva's Capital Markets Day, both -- all of those of you here in the room and the many of you who are viewing online.
In a moment, we'll show you a brief film. It captures what Aviva is here for. We are here quite simply for our customers, all our customers. We are here to serve them brilliantly today and tomorrow. And by delivering on our purpose and on our strategy, we will create enduring value for our shareholders. There is much to do to improve customer experience, to enhance our cost efficiency and to optimize our investments for the future.
Maurice has made a great start, and all of us, Board and management alike, know that improving the performance of the business is the first essential task. Beyond that we must define and execute a strategy to optimize the long-term value of group for our shareholders.
The strategy that Maurice will be putting in front of you in a few minutes, the Board and I agree, will both inspire our people and put Aviva on a trajectory to
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