- Full Year 2024 Vodafone Group PLC Earnings Call TranscriptMay 14, 2024R$23.42 (+2.99%)Earnings
- Vodafone Group PLC Investor Update Call TranscriptMar 15, 2024
- Q3 2024 Vodafone Group PLC Trading Statement Call TranscriptFeb 05, 2024
- Half Year 2024 Vodafone Group PLC Earnings Call TranscriptNov 14, 2023R$22.26 (-5.20%)Earnings
- Q1 2024 Vodafone Group PLC Trading Statement Interview with CEO (Pre-Recorded) TranscriptJul 24, 2023
- Q1 2024 Vodafone Group PLC Trading Statement Call TranscriptJul 24, 2023
- Vodafone Group PLC to Discuss Merger with CK Hutchison Holdings Ltd Presentation TranscriptJun 14, 2023
- Full Year 2023 Vodafone Group PLC Earnings Call TranscriptMay 16, 2023R$25.52 (-7.13%)Earnings
- Vodafone Group PLC Social Contract Briefing TranscriptApr 18, 2023
- Q3 2023 Vodafone Group PLC Trading Statement Call TranscriptFeb 01, 2023
- Half Year 2023 Vodafone Group PLC Pre-Recorded Earnings Presentation TranscriptNov 15, 2022
- Half Year 2023 Vodafone Group PLC Earnings Call TranscriptNov 15, 2022R$33.35Earnings
- Vodafone Group PLC Annual Shareholders Meeting TranscriptJul 26, 2022
- Q1 2023 Vodafone Group PLC Trading Statement Call (Q&A) TranscriptJul 25, 2022
- Full Year 2022 Vodafone Group PLC Pre-Recorded Earnings Presentation TranscriptMay 17, 2022
- Full Year 2022 Vodafone Group PLC Earnings Call - Q&A Session TranscriptMay 17, 2022R$37.63 (+1.98%)Earnings
- Q3 2022 Vodafone Group PLC Trading Statement Presentation TranscriptFeb 02, 2022
- Half Year 2022 Vodafone Group PLC Earnings Call - Q&A Session TranscriptNov 16, 2021R$44.48 (+6.13%)Earnings
- Half Year 2022 Vodafone Group PLC Pre-Recorded Earnings Presentation TranscriptNov 16, 2021
- Vodafone Group PLC Digital Services & Experiences Investor Briefing - Q&A Session TranscriptSep 29, 2021
- Vodafone Group PLC Digital Services & Experiences Investor Briefing - Pre-recorded TranscriptSep 29, 2021
- Q1 2022 Vodafone Group PLC Trading Statement Call TranscriptJul 23, 2021
- Vodafone Group PLC Technology Virtual Investor Briefing TranscriptJun 17, 2021
- Full Year 2021 Vodafone Group PLC Earnings Pre-Recorded Presentation TranscriptMay 18, 2021
- Full Year 2021 Vodafone Group PLC Earnings Call (Q&A) TranscriptMay 18, 2021R$48.5 (-6.46%)Earnings
- Vodafone Group PLC Business Virtual Investor Briefing (Q&A) TranscriptMar 18, 2021
- Q3 2021 Vodafone Group PLC Trading Statement Call (Q&A) TranscriptFeb 03, 2021
- Half Year 2021 Vodafone Group PLC Earnings Call (Q&A) TranscriptNov 16, 2020R$37.98Earnings
- Half Year 2021 Vodafone Group PLC Earnings Pre-Recorded Presentation TranscriptNov 16, 2020
- Vodafone Group PLC at Goldman Sachs Communacopia Conference (Virtual) TranscriptSep 16, 2020
- Q1 2021 Vodafone Group PLC Trading Update and To Introduce Vantage Towers Call (Q&A) TranscriptJul 24, 2020
- Q1 2021 Vodafone Group PLC Trading Update and To Introduce Vantage Towers Presentation (Pre-Recorded) TranscriptJul 24, 2020
- Full Year 2020 Vodafone Group PLC Earnings Call TranscriptMay 12, 2020Earnings
- Q3 2020 Vodafone Group PLC Trading Statement Call TranscriptFeb 05, 2020
- Half Year 2020 Vodafone Group PLC Earnings Call TranscriptNov 12, 2019Earnings
- Q1 2020 Vodafone Group PLC Trading Statement Call TranscriptJul 26, 2019
- Vodafone Group PLC Annual Shareholders Meeting TranscriptJul 23, 2019
- Full Year 2019 Vodafone Group PLC Earnings Call TranscriptMay 14, 2019Earnings
- Vodafone Group PLC at Citi Communication Services Conference TranscriptMar 19, 2019
Q3 2024 Vodafone Group PLC Trading Statement Call Transcript
Good morning, everyone, and thank you for joining us for our third quarter update. Before discussing our trading, I'd like to highlight the progress we have made against our priorities, customers, simplicity, and growth. When I became CEO last year, I said that Vodafone must change, and we are. We are changing where we focus our time and effort towards our customers. We are changing how we organize ourselves to be simpler, and we are changing where we choose to operate to deliver good and reliable growth.
In customers, NPS and the tractor scores are both moving in the right direction across our markets, with the U.K. reaching the #1 position for NPS in the market for what is probably the first time ever in our history. Following our reprioritization of investments and focus on excellence across our customer operations, we are simplifying our processes, significantly reducing call waiting times and improving the tools available to our care agents across our markets.
In Vodafone business, we
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