Q4 2024 Cogeco Inc Earnings Call Transcript
Key Points
- Cogeco Inc (CGECF) reported solid Q4 2024 results, exceeding guidance with strong free cash flow performance.
- Successful integration of US and Canadian teams under a unified operating model is generating cost savings and optimizing talent deployment.
- Deployment of AI-powered customer service chatbot managed over 80,000 inquiries, enhancing customer experience and streamlining operations.
- Continued growth in the Oxo digital brand customer base, with plans to expand on their own network with strong margins.
- Fiber network expansion added 14,000 new homes in Q4 and 58,000 for the year, contributing to a 9% growth in network since fiscal 2022.
- Breezeline's revenue declined by 2.3% due to a lower subscriber base, especially for entry-level services.
- Cogeco Media faced lower than anticipated revenue due to competitive dynamics in the radio advertising market.
- Fiscal 2025 is expected to be a year of reinvestment, with anticipated modest EBITDA margin compression.
- The US market remains competitive, with ongoing pressure from fixed wireless access (FWA) impacting growth.
- Subscriber losses in the US, particularly in Ohio, with 8,700 internet subscriber losses in Q4, including 4,500 ACP subscriber losses.
Good day and welcome to Cogeco Inc and Cogeco Communications Inc Fourth Quarter, 2024 Earnings Conference Call. Today's conference is being recorded at this time. I would like to turn the conference over to Mr. Patrice. We senior Vice President and Chief Financial Officer of Cogeco Inc and Cogeco Communications Inc. Please go ahead Mr. Ouimet.
So thank you. Good morning, everyone and welcome to our fourth quarter conference call. So as usual before I begin the call, I'd like to remind listeners that today's discussion will include estimates and forward-looking information. We ask that you review the cautionary language in the press releases issued yesterday and in our annual reports regarding the various risks, assumptions and uncertainties that could cause our actual results to differ.
And with that, I'll pass the line to our CEO Frédéric Perron for opening remarks.
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