Full Year 2020 Edenred SA Earnings Call Transcript
Good morning, everybody. Thank you for being with us today. I am Bertrand Dumazy, the Chairman and CEO of Edenred. I am with Julien Tanguy, the CFO of the Edenred Group. And together, we are very pleased to present you the 2020 annual results of Edenred.
I propose that we move to Page 2 of the presentation, and in fact, I have 5 messages I would like to deliver today. The first one is we knew that Edenred was a growth company. We know now, thanks to the year 2021, that Edenred is also a very resilient company through turbulences. And it's due to the fact that we are a unique intermediation platform connecting 50 million users with 2 million merchants, and we have solutions that are covering essential needs such as Eat, Move, Care, Pay.
The second thing I want to share with you is in 2020, we have been able to leverage our digital leadership, our innovation capacity and our business agility to deliver solid financial results despite the pandemic. Indeed, our total revenue went down only by 2% like-for-like. Our operating revenue went down
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