Q4 2024 eGain Corp Earnings Call Transcript
Key Points
- eGain Corp (EGAN) finished the fiscal year with revenue and profitability ahead of projections, with total revenue of $92.8 million and non-GAAP net income of $12.3 million.
- The company saw increased new logo momentum in its AI Knowledge Hub offering, securing significant clients across various industries.
- New logo win RFPs for AI knowledge were up 50% year-over-year, indicating strong market interest.
- Non-GAAP operating costs for the full fiscal year were down 13% year-over-year, reflecting effective expense controls.
- eGain Corp (EGAN) has a strong balance sheet with total cash and cash equivalents of $70 million at the end of the year.
- Total revenue for the fourth quarter was $22.5 million, down 9% year-over-year, primarily due to the loss of two large clients.
- Gross margin for the fourth quarter decreased to 71% from 74% a year ago.
- Non-GAAP net income for Q4 was $2.5 million, down from $3.6 million in the year-ago quarter.
- Total revenue for the full year was down 5% year-over-year.
- The company expects a net loss of $400,000 to $1.2 million for Q1 of fiscal 2025.
Good day and welcome to the eGain's fiscal 2024 fourth quarter And full year financial results call. All participants will be in listen-only mode. (Operator Instructions) Please note this event is being recorded.
I would now like to turn the conference over to Jim Byers, MKR Investor Relations. Please go ahead.
Thank you, operator, and good afternoon, everyone. Welcome to eGain's fiscal 2024 fourth quarter and full year financial results conference call. On the call today are eGain, Chief Executive Officer, Ashu Roy; and Chief Financial Officer, Eric Smit.
Before we begin, I would like to remind everyone that during this conference call, management will make certain forward-looking statements, which convey management's expectations, beliefs, plans and objectives regarding future financial and operational performance.
Forward-looking statements are generally preceded by words such as believe, plan, intend, expect, anticipate, or similar expressions. Forward-looking statements are
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