Q4 2020 Eurobank Ergasias Services and Holdings SA Earnings Call Transcript
Ladies and gentlemen, thank you for standing by. I am Maria, your Chorus Call operator. Welcome, and thank you for joining the Eurobank Holdings conference call to present and discuss the full year 2020 financial results. (Operator Instructions) And the conference is being recorded. (Operator Instructions)
At this time, I would like to turn the conference over to Mr. Fokion Karavias, CEO. Mr. Karavias, you may now proceed.
Thank you, ladies and gentlemen, good afternoon, and welcome to Eurobank's 2020 Results Presentation.
Together with me is our CFO, Harris Kokologiannis, and the Investor Relations team. I will start with our last year's performance, present the highlights of our updated NPE plan as well as our medium-term financial goals. And then Harris will elaborate further.
2020 was a challenging year due to the pandemic. However, the economic shock was mitigated to some extent by strong policy measures at the
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