Q2 2024 Eventbrite Inc Earnings Call Transcript
Key Points
- Eventbrite Inc (EB) reported a 7% year-over-year revenue growth to $84.6 million in Q2 2024.
- The company is rolling out new pricing packaging and streamlined event creation flows, which are showing promise in improving creator engagement.
- Eventbrite's recent win-back campaign brought over 140,000 paid tickets back to the platform in Q2.
- The company is introducing a free tier with no marketplace fees to attract new creators and reconnect with those who left due to pricing concerns.
- Eventbrite Ads revenue more than doubled year-over-year, reaching $2.9 million in Q2, with a 20% increase in advertisers from Q1.
- Eventbrite Inc (EB) experienced a 9% decline in paid tickets and a 16% drop in total tickets in Q2 2024.
- The new creator pricing model introduced last year has led to a reduction in creator count and ticket volume.
- The company is facing challenges with its revised revenue outlook, leading to a decision to reduce team size, impacting employee morale.
- Paid creators were down 7% compared to a year ago, affecting ticket performance.
- Eventbrite's implementation of organizer fees has disrupted creator acquisition and retention, leading to a downward revision of the business outlook for 2024.
Good afternoon, everyone, and welcome to the Eventbrite, Inc. second-quarter 2024 earnings conference call. (Operator instructions)
It is now my pleasure to turn the floor over to your host, Katie Pickett. Ma'am, the floor is yours.
Good afternoon, and welcome to Eventbrite's second quarter 2024 earnings call. My name is Katie Pickett, Investor Relations. With us today are Julia Hartz, our Co-Founder and Chief Executive Officer; and Lanny Baker, our Chief Operating and Financial Officer.
As a reminder, this conference call is being recorded and will be available for replay on Eventbrite Investor Relations website at investor.eventbrite.com. Please also refer to our Investor Relations website to find our shareholder letter announcing our financial results, which was released prior to the call.
Before we get started, I would like to remind you that during today's call, we'll be making forward-looking statements regarding future events and financial performance. We caution that such
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