Q2 2024 eHealth Inc Earnings Call Transcript
Key Points
- eHealth Inc (EHTH) reported significant growth in application volume across its core agency model and carrier dedicated Amplify platform.
- The company achieved a 13% year-over-year revenue growth excluding tail revenue, with a notable improvement in adjusted EBITDA and earnings.
- eHealth Inc (EHTH) is enhancing its consumer-facing online platform with new features and customer retention strategies in preparation for the annual enrollment period.
- The company is seeing stable to slightly improved member retention across its Medicare Advantage business, indicating effective retention initiatives.
- eHealth Inc (EHTH) raised its guidance ranges for Fiscal Year 2024, reflecting strong performance and greater tail revenue year-to-date.
- Total second quarter revenue declined by 1% year-over-year, primarily due to a decrease in tail revenue.
- The company reported a GAAP net loss of $28 million for the second quarter, compared to a loss of $23.5 million a year ago.
- Operating cash flow was negative $32.2 million, a significant decline from negative $9.4 million in Q2 2023.
- The employer individual segment saw a decline in revenue and segment profitability year-over-year, driven by a decrease in tail revenue and enrollment volumes.
- eHealth Inc (EHTH) faces potential challenges from the upcoming national election and late Thanksgiving holiday, which could impact the annual enrollment period.
Please standby, we're about to begin. Good morning everyone and welcome to eHealth Inc's conference call to discuss the company's second quarter financial, excuse me, second quarter 2024 Financial Results. (Operator Instructions)
I will now turn the floor over to Eli Newbrun-Mintz, Senior Investor Relations Manager. Please go ahead.
Good morning and thank you all for joining us today. On the call today, Fran Soistman, eHealthâs Chief Executive Officer; and John Stelben, Chief Financial Officer, will discuss our second quarter 2024 financial results. Following these prepared remarks, we will open up the line for a Q&A session with industry analysts. As a reminder, this call is being recorded and webcast from the Investor Relations section of our website. A replay of the call will be available on our website later today.
Todayâs press release, our historical financial news releases and our filings with the SEC are also available on our Investor Relations
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