Full Year 2020 Medibank Private Ltd Earnings Call Transcript
Thank you for standing by, and welcome to the Medibank FY '20 Results Briefing. (Operator Instructions) I would now like to hand the conference over to Mr. Craig Drummond. Please go ahead.
Good morning, and welcome to the Medibank Full Year 2020 Financial Results Presentation. I'm joined online by our executive leadership team, including our CFO, Mark Rogers.
Health is more important than ever to the community and our customers, and this is demonstrated in today's result by our ability to grow policyholder numbers despite COVID-19. In the face of COVID challenges, we've delivered a sound result by continuing to tightly manage the issues within our control. We remain focused on differentiating and growing our PHI business through leveraging our dual-brand strategy and transforming into a broader health care company.
Today, I'll take you through the key highlights from our results, our response to COVID, changes to our milestones and our strategic priorities. I'll then hand over
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