InterContinental Hotels Group PLC Annual Shareholders Meeting Transcript
Good morning and thank you for joining us today on this conference call and for listening into IHG's Annual General Meeting. I'm speaking to you from IHG's global headquarters in Denham, a change from our usual location of the InterContinental London Park Lane, as outlined in my recent shareholder letter to you.
Now in normal circumstances, I would start proceedings by thanking everyone for attending. It has always been a pleasure to see so many familiar faces at our AGM and to have the opportunity to talk to you and respond to your questions in person. However, as we all understand, we find ourselves in anything but normal circumstances at the moment with COVID-19 bringing significant disruptions to everyone's lives. It is undoubtedly the biggest challenge IHG, our hotel owners and our industry has faced. And as we work through it, the health, safety and well-being of all those we are connected with is of paramount importance.
As you know, I recently wrote to ask that
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