Half Year 2020 Intertek Group PLC Earnings Call Transcript
Hello, and welcome to the Intertek 2020 Half Year Results Call. My name is Jess, and I'll be your coordinator for today's event. (Operator Instructions) I will now hand you over to your host, André Lacroix, to begin today's call. Thank you.
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Good morning to you all, and thanks for joining us on our call. Ross McCluskey and Denis Moreau are both with me.
There are essentially 5 key takeaways in our presentation today. First, our agility to manage an unprecedented pandemic. We've acted with speed, flexibility and innovation to support our clients resolve temporary disruptions in their supply chain.
Second, our disciplined performance management. We've delivered in H1 a resilient revenue, a robust margin and a strong cash flow.
Our superior customer service. We have provided uninterrupted customer service to our clients.
On balanced approach, we focused both on defensive and offensive initiatives, continuing to innovate and invest in
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