BT Group PLC Openreach Business Briefing Transcript
All right. Good afternoon, everybody, and welcome to Openreach, the U.K.'s digital infrastructure provider. This is our London HQ here at Judd Street, and I also welcome those of you who are joining us from around the world, either by phone or via the web. Everyone, welcome.
Today, what we're going to do is offer you insights into the current state of our business. And also, our vision for the future development of this Openreach. To do that, I am joined by my Openreach leadership team who are arrayed across the front here. Some of these guys will present, some will be running demonstrations for those of you who are here today, and some will help with the Q&A, which will come at the end of the session.
So we're going to cover -- moving to Slide 4, for those of you on the phone there, 4 topics: #1, our market context and strategy; #2, our evolving product portfolio; #3, customer service and cost base modernization; and then finally, our financial position and expectations. And we're going to follow the formal presentation with a Q&A
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