Q3 2020 Grainger PLC Trading Statement and Investor Update Call Transcript
So good afternoon or good morning to our U.S. and Canadian shareholders, and welcome to Grainger's Investor Update. I hope that everyone is well, and thank you for joining us.
At this time of year, we normally update you on our progress and meet with you at one of our new build-to-rent projects. And we had planned to hold this event to Pontoon Dock, our new scheme, Millet Place. However, as we cannot be together, we thought we would take this opportunity to give you a little more detail around the key questions that investors have been asking us about our business over the summer.
So the agenda is, I'll introduce what's been happening in the business, particularly addressing our activities during the pandemic. Vanessa, our CFO, will then give us a brief performance update. A number of investors have been asking about our focus on our product and its impact on health and wellbeing, so I'll take you through our initiatives that we have been working on long before COVID, that have helped us keep our customers safe and healthy at
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