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Q1 2021 Pets at Home Group PLC Trading Statement Call Transcript
Good morning, ladies and gentlemen, and welcome to the Pets at Home Q1 trading update for financial year 2021. Can I just remind you that this call is being recorded. (Operator Instructions).
I'm now delighted to hand you over to Pets at Home's Chief Executive, Peter Pritchard. Please begin your presentation.
Thanks, Millie. Good morning, everyone, and thank you for joining us to discuss the Pets at Home Q1 trading update for financial year 2021. I'm Peter Pritchard, the group CEO. And with me today is Mike Iddon, our group CFO.
Our first quarter covers the 16-week period from the 27th of March till 16th of July, beginning a week after lockdown in the U.K. So our entire quarter was impacted by COVID-19. However, as an essential business, we've remained open throughout the pandemic. This has allowed us to gain valuable insight into customer behavior and adapt our operations to a new normal.
We believe to have a complete picture of the impact of COVID
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