Full Year 2020 Swiss Life Holding AG Earnings Call Transcript
Ladies and gentlemen, welcome to the Swiss Life presentation of the full year results 2020 conference call and live webcast. I'm Constantinos, the Chorus Call operator. (Operator Instructions) And the conference is being recorded. (Operator Instructions) The conference must not be recorded for publication or broadcast.
At this time, it's my pleasure to hand over to Mr. Patrick Frost, Group CEO of Swiss Life. Please go ahead, sir.
Thank you. Dear analysts and investors, welcome to our conference call. As usual, Matthias Aellig, our CFO, and I will guide you through our 2020 results. Then we will have time for your questions.
Naturally, the COVID-19 environment was challenging. However, despite the related restrictions, our employees and financial advisers took the opportunity to engage with our customers in a very positive way. Thanks to the use of digital tools such as video advice, they were able to be there for their customers at a time when
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