Q4 2020 Iss A/S Earnings Call Transcript
Yes. Good morning, everyone, and welcome to ISS Conference Call for the Full Year Results of 2020. My name is Michael Bjergby. And today, I'm sitting at the ISS headquarter in Søborg, with our group CEO, Jacob Aarup-Andersen, our group CFO, Kasper Fangel, as well as my IR colleagues. Before handing over to Jacob, please pay notice to the disclaimer in the appendix. And all eyes, I'll move to Slide #3. Jacob, please go ahead.
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Thank you, Michael, and good morning, everyone. As you're all aware, I joined ISS in September last year. And together with my leadership team, we conducted a full and comprehensive strategy and market review. That review led to the OneISS strategy announcement on 16th of December 2020. Since the announcement, we have forcefully executed on the strategic agenda. We've both been ensuring long-term enhanced execution through an aligned global operating model. That has entailed heavy work in the countries and
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