ServiceNow Inc (NEOE:NOWS)

C$ 26.57 0.64 (2.47%) Market Cap: 283.87 Bil Enterprise Value: 279.65 Bil PE Ratio: 154.75 PB Ratio: 22.10 GF Score: 68/100

ServiceNow Inc AI and Gen AI Webinar Transcript

Feb 08, 2024 / 04:00PM GMT

Transcript

Paul Van Nistelrooij

Good morning, good afternoon, good evening, and welcome to this webinar. Today, we're going to cover AI and generative AI in the context of service operations. My name is Paul van Nistelrooij, and I'm representing the strategic engagement team of our platform BU. And my role is to enable our customers on our strategy and vision when it comes to platform and generative AI capabilities.

With me today are Aaron Zuber and RJ Jainendra. RJ, may I ask you to introduce yourself and then hand over to Aaron.

Rohit Jainendra

Thanks, Paul. I'm RJ Jainendra. I'm the General Manager for ITSM, and I lead the product team here for ITSM at ServiceNow. It's really great to be here to talk to you about Gen AI and its impact on service operations. Aaron, over to you.

Aaron Zuber

Thanks, RJ, and Paul, for the introduction. It's nice to be here with everyone. My name is Aaron Zuber, I'm the Global Area Vice President for Service Operations Sales and thrilled to share some insights and some knowledge around generative AI and

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