ServiceNow, Inc. - Special Call Transcript
Welcome, everyone, to today's session Enhanced Service Delivery while reducing costs: key strategies for success. The video did a nice job teeing us up there. But one more reminder, we really want to make sure that we use that Q&A section for your questions that are coming in throughout the session. There is two of us here today sharing this. So we'll do our best to answer those questions that come in during the session, but we have a dedicated session at the end to address anything that we can't cover real-time.
I have to put this slide up here. This is the slide that says anything that we say due here today cannot be held against us in the court of law. It is also the slide that says, "Hey, as part of this conversation, if we happen to mention anything that might be coming on the ServiceNow platform, you should take those as forward-looking statements, make no decisions based on them whatsoever because they're always subject to change. I'm assuming you've read the .
Now, there's two of us here today. Both of us will introduce ourselves now. My name is Dan Grady. I'm part of the
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