Redfin Corp at Evercore ISI TMT Conference (Virtual) Transcript
Okay, great. Good afternoon, everybody. I am Mark Mahaney, Senior Managing Director of Internet Research here at Evercore ISI. Spencer Tan and I are thrilled to host Redfin and Redfin's CFO, Chris Nielsen.
We're going to go through a series of questions. There is a chat box at the bottom. If you want to ask any questions, Spencer and I will filter those right through into our questions. Spencer and I are going to go back and forth.
Chris, thanks a ton for joining us. And I'm going to start off with the overriding question -- the change in Redfin's market opportunity and in business practices because of the COVID crisis. Can you just go through that, please?
Sure. So I think a lot has stayed the same. We are still focused on providing great value to customers, providing better service, charging less than our competitors do. That's the heart of who we have always been and that is the same.
I think the pandemic did a couple of things for us that will
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