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Full Year 2021 Direct Line Insurance Group PLC Earnings Call Transcript
Good morning and welcome to our full year 2021 results presentation. I have to say, it is great to see so many of you here, actually in-person. What a change of events. And a warm welcome to everybody who's joining us online as well.
I am joined here today by Neil, our CFO; and the front row, members of our leadership team. But before I hand over to Neil, I just want to reflect on what has been a year of significant delivery for the Group.
Firstly, we've delivered a strong financial result, growing our profitability whilst delivering our target to improve the quality of our earnings. And we've done this by navigating a complex Motor market with discipline and delivering growth in Commercial, Home and Rescue.
Secondly, I'm absolutely delighted with the strategic progress that we've made this year. We have now successfully completed the main elements of our technology transformation. First, I've refreshed my leadership team. So now we have the combination of skills and experience required to
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