Full Year 2020 Mitie Group PLC Earnings Call Transcript
Good morning, ladies and gentlemen. Welcome to Mitie's FY '20 Results Presentation and Strategic Update. My name is Phil Bentley. I'm the CEO of Mitie. I think that this photograph shows on the front of our presentation just how much the world has changed in the last 6 months. This is a cleaner at the Mitie headquarters with our new Citrox product, which has nanotechnology coatings to give protection against COVID-19. And that reminds me to thank you all for coming today and listening and also hoping you and your family are safe and well.
I'll start by giving you an update of our strategic context at the moment in Mitie, then I'll hand over to Andrew Peeler, our CFO, who will talk about our latest trading under COVID and our full year -- fiscal year '20 results, and then we'll wrap up. And as this is a recording, we'll then move to live Q&As with our investors and analysts.
It's 3 years ago that I presented for the first time as the CEO and laid out our new strategy in Mitie: putting our customers at the heart of the
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