Q4 2018 Finning International Inc Earnings Call Transcript
Thank you for standing by. This is the conference operator. Welcome to the Finning International Fourth Quarter 2018 Conference Call and Webcast. (Operator Instructions)
I would now like to turn the conference over to Mauk Breukels, Vice President, Investor Relations and Corporate Affairs. Please go ahead.
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And as a result, we experienced delays in delivering parts and components to mining customers. We estimate this created a USD 50 million shortfall in mining product support revenues in the quarter and a corresponding increase in parts inventory. I want to assure you that this experience is completely different from our ERP implementation in Canada 7 years ago. In South America, our interfaces with Caterpillar are working. And we are receiving and shipping the right parts to our
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