Thomson Reuters Corp 2021 Investor Day Transcript
Hello, and thank you for joining us for the Thomson Reuters 2021 Investor Day. 3 weeks ago, we outlined our Change Program and how the program is designed to transition us from a holding company to an operating company, and from a content company to a content-driven technology company. And as Steve said at the time, it's really imperative that we elevate our value proposition, that we enhance the customer experience and that we also maximize our performance.
Well today, you will hear how we intend to do just that from members of our management team who are leading the program. They will take you through a series of presentations, starting with how we will change the way we manage customer service and support, technology and also product development. We will then turn to our Big 3 businesses, and we'll discuss how the 7 strategic growth priorities are expected to contribute to our forecast of achieving organic revenue growth of 5% to 6% in 2023.
Now as with so many things that have changed due to the pandemic, we're hosting today
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