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Half Year 2020 Vodafone Group PLC Earnings Call Transcript
Okay. Well, good morning, everyone, and thank you for attending today. As usual, I will summarize our commercial performance for H1. And Margherita then will go through the detailed financial performance. And finally, I'll conclude on an update and progress on our strategy.
So let's turn to the first slide. We're making good progress on the strategic priorities that I outlined this time last year, and I'm pleased to see the benefits are already visible in our results today. We returned to service revenue growth in Q2 with a 90 basis points improvement compared to Q1 driven by both regions. This was supported by our focus on deepening customer engagement and accelerating digital transformation, which is leading to a more consistent commercial performance across the markets.
During H1, we launched 5G service and speed-tiered unlimited plans in 7 markets and achieved record-low European contract mobile churn for the fourth quarter in a row. We also maintained good momentum in fixed broadband, adding over 600,000 NGN
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