Twilio Inc Fireside Chat with Leaders at Zendesk Inc Transcript
All right. So hello, everyone. Welcome to our fireside chat on What Fuels Rapid Business Growth. My name is Jes Kirkwood, and I'm a Senior Content Marketer here at Twilio Segment. Segment is a customer data platform that helps every team access clean and reliable customer data to make real-time decisions, personalize their customer experiences and ultimately, accelerate business growth.
To better understand how best-in-class companies build and operate their growth organizations, Twilio Segment recently interviewed the leaders of a dozen high-performing growth teams. We then performed a thematic analysis to identify trends in the data. Today, we're going to share our top 3 takeaways and our panelists will discuss why they think we're seeing these trends in the industry.
Looking over our agenda, we're first going to introduce our panelists, then share the key takeaways from our 2021 growth report and then do a quick audience Q&A. (Operator Instructions)
On to introductions. I'm joined today by 3 remarkable growth leaders: Mona Nasiri, James de Feu and Grace Bacon.
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