Full Year 2019 Tui AG Earnings Call Transcript
Good afternoon, ladies and gentlemen. Welcome to the TUI AG conference call regarding the full year results of 2019. (Operator Instructions) Let me now turn the floor over to your host, Mr. Friedrich Joussen; and Ms. Birgit Conix.
Good afternoon. Thank you for being on the call, and sorry for the slight delay. The whole day is a little bit hectic on our side. But when we arranged the date we couldn't know that actually, elections would be in the U.K. tomorrow. So we thought it would be good to pull in our announcement. And if one thing is more important than it, it maybe the elections in the U.K.
So therefore, sorry for being late. But anyhow, Birgit and I, we will try to be concise. And hopefully, we can answer all your questions.
So if you turn now to last year. I can say that in light of 737 MAX and the market conditions, I think we had a very successful year. Because we could improve our turnover to 3%, so more customers -- or 2.7%, more customers traveling with us. Of
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