Q2 2025 Salesforce Inc Earnings Call Transcript
Key Points
- Salesforce Inc (CRM) reported strong financial performance with $9.33 billion in revenue, up 8% year over year.
- The company achieved a record non-GAAP operating margin of 33.7%, up 210 basis points year over year.
- Salesforce Inc (CRM) continues to see growth in multi-cloud deals, accounting for close to 80% of new business in the quarter.
- The Data Cloud product is the fastest-growing organic product in the company's history, with a 130% year-over-year increase in paid customers.
- Salesforce Inc (CRM) is launching Agentforce, a new AI-driven platform, which has received positive feedback from pilot customers and is expected to drive future growth.
- The Americas region showed slower growth at 7% year over year, indicating a measured buying environment.
- The company faces challenges in certain industries such as travel, transportation, hospitality, manufacturing, automotive, and energy, which were more constrained.
- There is a potential risk of customer dissatisfaction with AI solutions, as mentioned with Microsoft's Copilot, which could impact Salesforce Inc (CRM)'s AI adoption.
- The transition of Amy Weaver, the CFO, could create uncertainty during the leadership change period.
- The company is still processing the loss of two board members, which could impact internal morale and strategic direction.
Welcome to Salesforce's fiscal 2025 second-quarter results conference call. (Operator Instructions)
I would now like to hand the conference over to your speaker, Mike Spencer, Executive Vice President of Finance and Strategy and Investor Relations. Sir, you may begin.
Good afternoon, and thanks for joining us today on the fiscal 2025 second-quarter results conference call. Our press release, SEC filings, and a replay of today's call can be found on our website. Joining me on the call today is Marc Benioff, Chair and CEO; Amy Weaver, President and Chief Financial Officer; and Brian Millham, President and Chief Operating Officer.
As a reminder, our commentary today will include non-GAAP measures. Reconciliations between our GAAP and non-GAAP results and guidance can be found in our earnings materials and press release. Some of our comments today may contain forward-looking statements that are subject to risks, uncertainties and assumptions which could change. Should any
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