Q4 2019 Tarkett SA Guidance Call Transcript
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Good afternoon, everyone. This is Fabrice Barthélemy speaking. Thank you for joining us on this call. Tonight, I am with Raphaël Bauer, our CFO.
As you know, we've just issued a press release to update you on our Q4 trading results in North America and the consequences for the group EBITDA. So what I would like tonight is to take you through what led us to hold this call today.
As we stated in our Q3 earnings release, we expected that the activity in Q4 in North America would be affected by the go-live of our group ERP system, which is SAP, in the commercial carpet business unit.
So maybe one word on that system. It's a group standard that is actually operated worldwide in the flooring business. And that's also operated in the rest of our businesses in North America, except the newly acquired Lexmark. So we've done many of this SAP project. But this time, we faced a much slower ramp-up of production and shipments after the go-live than we had previously experienced including with
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