Q4 2019 Carrefour SA Corporate Sales Call Transcript
Ladies and gentlemen, welcome to the Carrefour conference call. I'll now hand over to Mr. Alex Bompard, Chairman and CEO. Sir, please go ahead.
Good evening, everyone. It's not too late to wish you a very happy New Year. I am here today with Matthieu Malige, who will detail our financials for the fourth quarter of 2019 very shortly. But first, let me start by sharing my take on where Carrefour stands today, 2 years into our 5-year transformation plan. It's been a very intense time. But what the difference 2 years make. Of course, there's still work to do, but Carrefour's transformation is already well underway. We are proud of what has already been achieved, and we are confident that Carrefour is solidly on track for further profitable growth. Two years ago, the situation was very different. Let's take a look back for a minute. In January 2018, when presenting our strategic plan, I shared with you a clear picture. We were significantly falling behind the competition on key topics.
On pricing, we were
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