Full Year 2021 Quilter PLC Earnings Call Transcript
Good morning, all. Welcome back to Senator House. It's been 2 years since we've done an in-person results presentation. And it's good to be back, albeit in uncertain times. And our thoughts and hearts are very much with the Ukrainian people at a moment like this.
Even so, we're pleased to be delivering a great set of results. And we're also pleased with the strategic reshaping of the business during 2021, some of which we covered at our Capital Markets Day, back in November.
As with previous results presentations, I'll cover the strategy and say a few words on the individual business lines, and Mark will run through the financials, and then I'll come back to sum up before we move to Q&A.
Let me start with a summary of the major strategic steps we took in 2021. The most notable event happened early in the New Year when we completed the migration onto our new platform. And we're already seeing the benefits of that through a sustained improvement in flows. And we'll continue to actively market the platform to new IFAs and
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