United Utilities Group PLC Capital Markets Event - Pre-Recorded Transcript
Hello, and welcome to United Utilities Capital Markets Day. My name is Steve Mogford, and I'm Chief Executive of the United Utilities. It's almost a year ago to the day that we held our last Capital Markets Day in London. And clearly, in the current pandemic, we're not able to come together for this Capital Markets Day. And so what we'd like to do is to let you see how we've been progressing on AMP7. This is the first year of the AMP. And some of the plans that we have for the future as we go forward through AMP7. And we're going to do that through a series of videos with members of my leadership team, and we'll be talking about what we've done through the year and some of the future opportunities and plans.
It's been a really interesting year as the first -- as a start year to AMP7. Clearly, the COVID pandemic has been forefront in everybody's minds and action. And it's been our key priority to ensure that customers continue to receive our services during what has been a critical period, particularly for personal
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