Q3 2020 PostNL NV Earnings Call Transcript
Good morning, and welcome to the PostNL Third Quarter 2020 Analyst call. (Operator Instruction]. I would now like to hand the call over to Jochem van de Laarschot, Investor Relations. Go ahead, please, sir.
Thank you very much, and good morning. With me in the room, Herna Verhagen, our CEO; and Pim Berendsen, our CFO. Pim will take you through the slides that you can find on our website and that are available in the webcast, after which we will answer your questions. Pim, please go ahead.
Yes. Thank you, Jochem. Good morning, everyone. Let's start with Slide 4. And there, let's say, the key takeaway from us is that basically, let's say, over the last couple of months, been very clear to us and very many other people that mail and parcel delivery has provide a vital service to society, particularly in these days.
And basically, as of the first COVID-19 signals in the
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