Q1 2020 Royal Bank of Scotland Group PLC Interim Management Statement Call Transcript
Good morning, ladies and gentlemen. We will now play a pre-recorded video of the results announcement. This will be followed by a live Q&A with Alison Rose and Katy Murray.
Good morning, and thank you for joining Katie and me on the call today. We're here to cover Q1 results, but clearly, we need to address the context we're into.
Every person, family and business has been affected by the current situation and normal business activity has been severely affected and everyone, including governments, central banks, regulators and businesses have been responding at pace. I will discuss how the group has been responding and focus on the important things for NatWest Group, our customers and employees.
On Slide 3, before I cover our response to COVID-19, I will briefly touch on our headline Q1 results, which Katie will expand upon. Despite a strong start, our Q1 financial result is impacted by net impairment charge of GBP 802 million as
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