Full Year 2020 Ocado Group PLC Earnings Call Transcript
Ladies and gentlemen, welcome to the Ocado Group full year results for 2020. In many respects, this has been a challenging year for everyone, both here and abroad. And the consequences of the COVID-19 pandemic are likely to be with us for some time. Now with this in mind, I'd like to begin today by thanking all my colleagues at Ocado Group and Ocado Retail for their dedication, resilience, adaptability and determination in playing their part to help free the nation, support our grocery partners around the world and, through constant innovation and problem-solving, create jobs and grow value for all our stakeholders and the communities we serve. I have no doubt that my colleagues will bring these characteristics to the challenges and opportunities that lie ahead of us in 2021 and beyond.
With a major vaccination program now underway, it's right, I think, to think about what the postvaccine world looks like and Ocado's role within it. In this presentation, we are about to make, we will focus on 4 key points. Firstly, the world has
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