Q4 2020 PostNL NV Earnings Call Transcript
Ladies and gentlemen, thank you for holding, and welcome to PostNL Q4 2020 Analyst Call. (Operator Instructions)
I would like to hand over the conference to Mr. Jochem van de Laarschot. Go ahead, please.
Thank you, operator. Good morning, everyone. Thank you for joining us this morning. With me here in the room, Herna Verhagen, our CEO; and Pim Berendsen, our CFO. As usual, we will start with our presentation going through the slides that are available on our website, and after that, we will open up for Q&A.
Herna, over to you.
Thanks a lot. And we'll start on Slide #2, where we have an overview of what we will do today. Of course, we will dive into the details of 2020, business performance as well as financial performance, then step over to PostNL strategy. Part of the strategy is very well-known because it's our Parcel and Mail
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