Q4 2022 PostNL NV Earnings Call Transcript
Good morning, ladies and gentlemen. Welcome to the PostNL Q4 and Full Year 2022 Analyst Call. (Operator Instructions)
Now I would like to hand over the conference call to Mr. Jochem van de Laarschot, Director Communications and Investor Relations, PostNL. Please go ahead, sir.
Thank you, operator. Good morning, everyone. Thank you for joining us today. With me here in the room, Herna Verhagen, our CEO; and Pim Berendsen, our CFO. As usual, we will start with the presentation and take you through the slides also available on our website and in the webcast. After which, we will open the floor for your questions. Herna, over to you.
Thank you, Jochem, and welcome to you all. I'll start on Slide 4. The year 2022 turned out differently than we had all expected it at the end of '21. After a few years, that were dominated by the pandemic, we expected to
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