Half Year 2021 DS Smith PLC Earnings Call Transcript
Good morning and welcome to our presentation for the half year results to the 31st of October. My name is Miles Roberts. I'm the group's Chief Executive, and I'm joined here by Adrian Marsh, our Group Finance Director.
Well, first, it's been obviously an unprecedented period. But in that period, I think our purpose of the company has never been more relevant. Redefining packaging for a changing world has put us in a strong position to focus on our customers, on our people and the communities in which we work.
And I've been delighted by everybody's work throughout DS Smith. It's allowed us to keep all of our plants open. Any furlough money that we've received is all being repaid because we don't need the money. There's been company-wide recognition schemes, all towards recognizing how everybody's worked in the company because that's allowed us to deliver for our customers.
Our customers' needs have changed rapidly during this period. And we've been there to service them. Our levels of service have
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