Q4 2020 Ujjivan Small Finance Bank Ltd Earnings Call Transcript
Thank you, Abhishek. Good evening, everybody, for joining us on this call today. In these unusual unprecedented times, let's start with thoughts and prayers for all the people who are fighting this out. On our part, we've been trying to play our role, which I'll talk about a little later, but let me first cover the headline numbers for you and then the rest of our perspective around this whole situation and the things that we've done. And in the end, I would like to talk about how we see this whole situation unfolding and what it means for us and for Ujjivan.
So we delivered a fairly good performance in Q4 sustained over the last 3 quarters. We continued with that momentum. Our AUM grew by 28%. Our deposits grew by 46%. Notably, retail grew by 72%. CASA ratio has also improved to 14% from 11% last year. In all of this, we were able to also rein in a lot of our operating expenses. So our cost to revenue has -- for the Q4 has come down to 65%. And I think we are well on track to deliver more efficient outcomes on that.
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