Half Year 2024 Vodafone Group PLC Earnings Call Transcript
Good morning, everyone, and thank you for joining us for our half year results conference call. I'm pleased to be joined today by Luka, our new CFO. Welcome, Luka.
Thanks a lot, Margherita, and great to be with all of you this morning.
Now since I've been CEO, I have said that Vodafone must change, and we are changing. As you know, my priorities are to focus on our customers, become a simpler business and accelerate growth. To set us on this path, we have taken significant actions over the last 6 months.
First of all, on customers. We have reprioritized our focus and resources on customer experience and start to see some results. In half 1, our NPS position, relative to competitors, improved in almost all markets.
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